In the fast paced technology world there are a lot of firsts coming at us all the time. But if you had told me that I’d be present for the first ever USDA Virtual Office Hours on April 5, 2012, in our 150th year, I assure you I never would have believed you. The event allowed USDA, a department President Lincoln referred to as the People’s Department –– to reach hundreds of thousands of people, 140 characters at a time. What really struck me was how many insightful questions came in about energy and USDA, and, in particular, one that was asked on our Facebook page shortly before the hour long chat.