technology

Technology is everywhere in the 21^st century, and America’s food system is no exception.

Now more than ever, people expect to have a good experience when interacting with companies or organizations. Whether the interaction stems from a question, the desire to provide feedback, or an inquiry about services, a good customer experience is built on good customer service. In its simplest form, customer experience works to understand the entire end-to-end experience in order to enhance each interaction, better understand a customer’s needs, and leverage learnings to improve service.

Often when we think of rural broadband, we think about how internet access has revolutionized the way Americans consume media, conduct business, learn, and receive medical care via telemedicine. Over the last two decades, USDA has been making significant progress in connecting rural communities to the same telecommunications infrastructure enjoyed by their urban counterparts. However, the untapped potential of high-speed broadband also extends into the new technologies farmers and ranchers use to feed and clothe the world.

Maine’s island communities are scattered up and down the coastline, many of them miles out to sea - they’re rural communities carving out a life both in and on the Atlantic Ocean. Despite the distance from the mainland, the educators and healthcare workers in this remote area of the state are dedicated to providing the critical services our island residents depend on and have adapted to the necessary changes brought on by the COVID-19 pandemic. One of the elements of this adaptation has been through the use of telecommunications, and as State Director of USDA Rural Development in Maine, I’m happy our agency has been able to serve as a key partner in bringing this technology to our rural island communities.

Invasive rodents on islands, predators eating livestock, vultures pecking at property, birds colliding with airplanes. Wildlife damage can take many forms. As such, wildlife managers need a variety of tools to help reduce damage.

As Kentucky does its best to battle the spread of COVID-19, state officials and medical providers have been looking for ways to answer the increasing need for medical personal protective equipment. One of those responding in a big way here in Kentucky is a somewhat unlikely source: Somerset Community College.

Good things come in small packages. Sadly, so do bad things. That’s where Iowa State University’s (ISU) Department of Mechanical Engineering comes in.

Wildfires blackened nearly 8.8 million acres in the United States last year, highlighted in the news by California’s Camp Fire, the deadliest in that state’s history.

Have you ever wondered about the soil you are standing on, at any given spot in the United States? Curious about what soil type it is? How about if the soil is easy to dig? If the soil is ideal for supporting the weight of a house or a barn? Or simply, if it will help you grow better tomatoes?

How many times have you been out for a weekend drive or on a trip and decided to visit a national forest or grassland only to discover that you have no idea how to get to the areas where you can have the most fun?