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The U.S. Department of Agriculture is committed to connecting all Americans with healthy, safe, affordable food sources. Towards fulfilling that commitment, USDA’s Food and Nutrition Service (FNS) has launched multiple customer experience (CX) initiatives since President Joe Biden issued in December 2021 the Executive Order directing federal agencies to improve the experience for customers accessing government services and benefits.

The holiday season is a time for joy, celebration and delicious food! Celebrating the holidays on a budget does not mean sacrificing flavor or tradition. With a little ingenuity, you can create delicious, festive meals that celebrate the spirit of the season without compromising on flavor or nutrition. Let's explore some satisfying MyPlate holiday recipes that respect your wallet and contribute to a memorable feast!

Cindy Long, Administrator, USDA Food and Nutrition Service (FNS), and Regional FNS leadership visited New Mexico last month to recognize several FNS nutrition assistance programs in action and learn how FNS can support their work. Advancing nutrition security is a key priority of the Biden-Harris Administration, so we are excited to be working with local partners to promote the overall importance of child nutrition. New Mexico is one of the first States to offer healthy meals to all children, ensuring more kids have access to the meals they need to thrive at school and beyond.

WIC is one of the most powerful, evidence-based public health programs, setting moms, babies, and young kids up to be healthy and thrive. The program is associated with incredible outcomes like improved diet quality, birth weights, and cognitive development, and reduced infant deaths, premature births, and health care costs. It’s no wonder more than six million women, infants, and children across America participate in the program.

Soon, many SNAP households will experience a change to their benefit amounts. That’s because the temporary pandemic-related boost to SNAP benefits, known as emergency allotments (EA), is coming to an end.

It was a sunny fall day in mid-October when I had the honor of visiting the Omaha Nation WIC program. Upon meeting WIC Director Jessika Free-Bass, I visited the Tribe's WIC garden, which they use to grow produce for client nutrition education. For the Omaha Tribe, nutrition education is a community effort.

On August 14-19, my leadership team and I traveled to Guam and the Commonwealth of Northern Marianna Islands (CNMI) to meet with the territories’ leadership, Superintendents and Commissioners, that administer USDA food assistance programs. We discussed the challenges of transitioning back to pre-pandemic operations and how USDA could assist. We also wanted to hear and see what has worked well, so we could share lessons learned with other states and territories as they transition to post pandemic operations.

It’s eight in the morning, and farmers with hand hoes and buckets have been here for two hours already, weeding and watering their plots before the heat of the day. Over 200 members of the Somali Bantu community of Lewiston, Maine, make the short drive out to Liberation Farms a few times each week to tend their crops. Visitors to our farm often comment on how few weeds they spot between stalks of corn. It’s not magic, we tell them: our farmers are constantly in friendly competition to see who can have the best-looking plot.

They called the next participant; a woman and her child exited the waiting area to meet at my desk. I introduced myself and asked, “How are you doing today?” She reluctantly answered, “good” with disinterest in her eyes. I detected a Spanish accent which prompted me to ask which language she preferred to conduct the appointment in. She immediately perked up and replied, “I’m so happy you speak Spanish… my English is not good.”

“Hello, Mommy!”

These are the first warm, welcoming words moms participating in the Special Supplemental Nutrition Program for Women, Infants and Children, known as WIC, hear when arriving for an appointment at the Mary’s Center (Petworth) WIC Clinic in Northwest D.C. If English isn’t mommy’s primary language – their team happily helps with Spanish, Amharic, French, or Mandarin translation.